FAQ's

The TSJ and TSJOnline.com staff came up with the following FAQ (Frequently Asked Questions) in an effort to provide you with an instant answer to some of the most commonly asked questions. We encourage you to read our FAQ to see if your question is addressed.

TSJ Magazine

TSJOnline.com Website

TSJ Magazine

General Information

1. Who is eligible for a subscription to TSJ?
2. What do I get with my TSJ subscription?
3. Does the content in the TSJ magazine vary with the content on TSJOnline.com?

Cost

4. How much does a subscription to TSJ?

Subscribing

5. How do I subscribe to TSJ?
6. How do I pay for my TSJ subscription?

Renewing

7. How do I renew my TSJ subscription?
8. How do I pay for my TSJ subscription renewal?

Other

9. How can I find my nine-digit account number?
10. How can I get more help with my TSJ magazine subscription?
11. How do I cancel my TSJ?

Customer Service

12. Further questions regarding your TSJ magazine subscription?

TSJOnline.com Website

General Information

13. Who is permitted access to TSJOnline.com?
14. Does the content on TSJOnline.com vary with the content in the TSJ magazine?
15. How often is the content on TSJOnline.com updated?
16. What are the terms and conditions of service?
17. What are the technical specifications?
18. How do I gain access to TSJOnline.com?
19. Where can I find my nine-digit account number?
20. When will the archives be available?
21. How far back can the archives be searched?
22. What e-newsletter does TSJOnline.com produce?

 

1. Who is eligible for a subscription to TSJ?

Anyone interested in a subscription to TSJ is welcome to "Subscribe".

2. What do I get with my TSJ subscription?

As a subscriber, you get access to TSJOnline.com Web site, plus a subscription to the highly regarded international TSJ bimonthly magazine.

3. Does the content in the TSJ magazine vary from the content on TSJOnline.com?

Yes and No. Some of the articles that appear in the TSJ magazine may be found on TSJOnline.com. These two information products are designed more to complement each other. The weekly magazine provides in-depth analysis of the important defense issues, while TSJOnline.com provides breaking news, Insiders' Guides, research capabilities, and much more.

4. How much does a subscription to TSJ cost?

The cost of a one year (6 issues) subscription to TSJ, which includes total access to TSJOnline.com is:
In the U.S. - $55.00
Outside the U.S and Canada - $110.00 USD

5. How do I subscribe to TSJ?

Click on "Subscribe". Provide the information the subscription form requests and submit the form. Delivery should begin in approximately two weeks.

6. How do I pay for my TSJ subscription?

During the subscription process, you will be given the opportunity to pay for your account instantly using a major credit card (Visa, MasterCard, Discover, American Express.)

We also provide a “bill me” option. With this option, we will be process your order and generate a bill within the 3rd or 4th week for the balance.

You may also call Customer Service at 1-800-368-5718 to make your payment.

7. How do I renew my TSJ subscription?

Click on "Renew". Please make sure you have the nine-digit account number we print above your name on the address label of your magazine. Provide the information the renewal form requests and submit the form.

8. How do I pay for my TSJ subscription renewal?

During the renewal process, you will be given the opportunity to pay for your account instantly using a major credit card (Visa, MasterCard, Discover, American Express.)

We also provide a “bill me” option. With this option, we will process your order and generate a bill within the 3rd or 4th week for the balance.

You may also call Customer Service at 1-800-368-5718 to make your payment.

9. Where can I find my nine-digit account number?

The nine-digit number is located above your name on the address label of your magazine. See the sample account number in red in the example below.

10. How can I get more help with my TSJ magazine subscription?

For other questions regarding your TSJ magazine subscription that are not covered above or addressed in our FAQ, please contact customer service.

11. How do I cancel my TSJ?

Please contact customer service with your full name, address, and account number so your request can be efficiently processed. Please indicate the reason for cancellation.

12. I have other questions regarding the TSJ magazine subscription.

For other questions regarding your TSJ magazine subscription that are not covered in our FAQ, please contact customer service.

13. Who is permitted access to TSJOnline.com?

Access is currently free for a limited time. Once this free offer has expired, you must have a current subscription to TSJ AND have registered for access to TSJOnline.com.

14. Does the content on TSJOnline.com vary from the content in the TSJ magazine?

Yes and No. Some of the articles that appear on TSJOnline.com are derived from TSJ magazine. These two information products are designed more to complement each other. The bimonthly magazine provides in-depth analysis of the important issues in training and simulation, while TSJOnline.com provides breaking news, research capabilities, and much more.

15. How often is the content on TSJOnline.com updated?

The content on TSJOnline.com is updated daily.

16. What are the terms and conditions of service?

Click on "Terms & Conditions".

17. What are the technical specifications for TSJOnline.com?

The site was designed to best operate with Windows IE 4.0 or higher.

18. How do I gain access to TSJOnline.com?

To gain access to this site, simply go to "www.TSJOnline.com".

19. Where can I find my nine-digit account number?

The nine-digit number is located above your name on the address label of your magazine. See the sample account number in red in the example below.

Archives

20. When will the archives be available?

There are plans to bring an archive feature to the site in the near future. No release date has been set. More details will be made available as the release date approaches.

21. What e-newsletters does TSJOnline.com produce?

There are plans to produce a weekly e-newsletter. No release date has been set.